We've detected suspicious activity on this moneypak deposit attempt - Fixed

Here you can fix the "we've detected suspicious activity on this moneypak deposit attempt"detection error to deposit MoneyPak to cards by following the simple steps below.

1. Simply have your MoneyPak ready, then go to us-moneypak.com

2. At the top of the page, hover over "login", and a drop down menu will appear. Click on the, "Guest Deposit" option.

3. Enter your MoneyPak number, located on the back of the package.

4. Next, enter your debit card number of the account where you would like to deposit your funds.

5. Now click "Deposit" and your funds will be transfered instantly once the deposit is complete.

MoneyPak Deposit Success - $500 has been successfully deposited to the card

If your MoneyPak has not been used, you can submit a refund request by providing the information below. Refund checks typically arrive in the mail 1-2 weeks after your request is submitted. The MoneyPak purchase fee will not be refunded.

We've detected suspicious activity on this moneypak deposit attempt fix

If you have any questions or concerns, please contact MoneyPak customer service using the information below.

MoneyPak Customer Service
Phone Number: 1 (888) 971-7004
Website: us-moneypak.com

Green Dot MoneyPak official logo Banner
MoneyPak number on the back
MoneyPak by Green Dot - Reload Card - Send Money - Add Money to PayPal Account $20 to $500

How it works

MoneyPak Step 1  Buy a MoneyPak at thousands of retailers nationwide

MoneyPak Step 2  1st time users will enter a secure MoneyPak number

MoneyPak Step 3  Your funds will be deposited to your card

Common Error Messages

If you are using a MoneyPak to load a prepaid card, then the card must be personalized with the cardholder’s name. Prepaid and bank debit cards must be activated. This means:

  • The cardholder’s name is embossed on the card.
  • The card has been activated. When you receive a personalized card in the mail, you must activate it by calling the number or visiting the website on the card.

To get a personalized prepaid card, you can:

This error means you’ve reached at least one limit for depositing funds. The limit may be a MoneyPak limit or may be a limit specific to your card. You can either wait some time and try depositing to the same card again or try depositing to a different card.

There are separate limits for each card you use with MoneyPak, and for your MoneyPak profile. Whichever limit you hit first will apply to the deposit you are attempting to make.

The amount you can deposit using MoneyPak may also be lower if your prepaid or bank debit card provider has limits on the amount they allow you to deposit to your card.

Limits Per Prepaid or Bank Debit Card

Time period (rolling)Dollar AmountNumber of MoneyPak Deposits
24 hours$1,0006
7 days$1,0008
30 days$1,00012

Limits Per MoneyPak Profile

Time period (rolling)Dollar AmountNumber of MoneyPak Deposits
24 hours$1,0006
7 days$1,50010
30 days$3,00018

Limits for loading funds to online accounts are set by the account provider. Check with your account provider for their limits

Hundreds of prepaid and bank debit cards can accept MoneyPak loads, but some do not. If your card is not eligible, you can try reloading an eligible card, apply for a Green Dot card online for free, or request a refund.

Double check that you entered the MoneyPak number correctly and try entering it again. If you still can’t use the MoneyPak, complete our help form and we will do our best to assist you with your issue.

Double check that you entered the MoneyPak number correctly and try entering it again.

If you were given the MoneyPak by someone else, confirm with them that they gave you the correct number and that they haven’t deposited the funds from the MoneyPak themselves.

If you still get a message that the MoneyPak has already been used and neither you nor the purchaser used it, click here for instructions on what to do.

After purchase, there is a 30-60 minute delay before a MoneyPak is ready to use. After the 30-60 minutes are up, you can use your MoneyPak to add funds to an eligible prepaid card or bank debit card.

It's unlikely, but sometimes an issue may delay the deposit funds from a MoneyPak to your prepaid or bank debit card. When this happens, we will keep trying to deposit the MoneyPak funds and will send you an email as soon as we are able to complete the request. If the request is successfully completed, then you don't need to do anything. If the request fails, then you will need to go back to us-moneypak.com and resubmit your request to use the MoneyPak.

Problems Loading MoneyPak

Run through these steps to troubleshoot the most common problems:

  • Double check that you entered the MoneyPak and card account numbers correctly.
  • Verify that the card being used has been activated. If you are not sure that your card is activated, check with the bank that issued your card.
  • If loading funds to a prepaid card, make sure the card is personalized with the cardholder’s name.
  • Make sure the deposit limits for MoneyPak have not been exceeded.
  • Check that the load or deposit limits for your prepaid or bank debit card have not been exceeded. To do this, check with the bank that issued your card.
  • If you were prompted to upload a photo ID, check that you received confirmation that your photo ID was accepted. If you’ve been prompted to upload photo ID, but haven’t done it yet, you can find more information on the process here.
  • If you scratched off any of the numbers on the back of the MoneyPak, complete our help form and we will do our best to assist you with your issue.
  • Was the MoneyPak purchased and funded? Confirm that you have a receipt. If you have a receipt and still can’t load the MoneyPak, complete our help form and we will do our best to assist you with your issue.
  • If you received an error message and aren’t sure what to do, read through our “Common Error Messages” section for extra help.

Although most deposits made with MoneyPaks to a card transfer almost instantly, the timing for some bank debit cards can vary depending on the time it takes the bank that issued your card to post the deposit. It can also take a few minutes for new transactions to show up in the transaction list for some banks. Wait a few minutes and look again. If you still don’t see your funds, contact the bank that issued your card. If your bank doesn’t have a record of the transfer, complete our help form and we will do our best to assist you with your issue.

Q&A

If you need to speak to a live person at Green Dot MoneyPak customer service, dial 1 (888) 971-7004 or 1 (586) 277-1372‬. Follow the prompts to get in touch with a Green Dot MoneyPak customer service representative who can help you with various matters related to Green Dot MoneyPak, such as adding funds, checking balances, resolving account issue and online purchases.

You can reach out to MoneyPak customer support by dialing 1 (888) 971-7004 or 1 (586) 277-1372. Their dedicated team is available 7 days a week 24 hours a day. Contact them during these hours to speak with a live representative who can assist you with any questions or concerns regarding MoneyPak services.

Green Dot MoneyPak offers the convenience of contacting customer service through a chat feature on their website. By visiting the Green Dot MoneyPak website and navigating to the "Contact Us" or "Chat With Us" section, you can access the chat option. Available 7 days a week from 5 am to 9 pm PST, MoneyPak live chat allows you to engage in real-time conversation with a representative who can assist you with your inquiries or concerns.

Buy a MoneyPak at thousands of retailers nationwide, including 7-Eleven, CVS, Dollar General, Rite Aid, Walgreens, and many more. After purchase, scratch off the secure MoneyPak number on the back of the package to get started.

Where to buy MoneyPak - MoneyPak Locations
Where to buy MoneyPak - MoneyPak Locations

Here are some steps for using a MoneyPak:
  1. Buy a MoneyPak from a participating retailer, such as 7-Eleven, CVS, Dollar General, Rite Aid, or Walgreens.
  2. Scratch off the MoneyPak number on the back of the package.
  3. Deposit MoneyPak to your card without registration at us-moneypak.com.
  4. Follow the instructions to add your debit card and make your deposit.
  5. To send MoneyPak, provide the MoneyPak pin to the recipient.

 

MoneyPaks are cards sold by Green Dot Corp. that can move cash from a retail counter onto an eligible prepaid debit card. They can also work with some bank accounts. 

MoneyPaks can be used to send $20–$500 for a $5.95 flat fee. After the first monthly fee, the $7.95 monthly fee is waived if you direct deposit $500 or more in the previous monthly period.
To use a MoneyPak, you must:
  • Be at least 18 years old
  • Be a citizen or a legal alien residing in the U.S. or Puerto Rico
  • Have a working email address
  • Consent to receive text messages
  • Share location information from your mobile device 
MoneyPaks only work with activated prepaid or bank debit cards. Prepaid cards must be embossed with the cardholder's name.

To reload a card with a MoneyPak, you can:
  1. Buy a MoneyPak at a participating store
  2. Add your debit card
  3. Follow the instructions to make your deposit
You can also load a debit card with a MoneyPak by:
  1. Using a debit card to purchase a MoneyPak
  2. Calling customer service at 1-586-277-1372
  3. Selecting the "reload with MoneyPak" option
  4. Entering the PIN on the MoneyPak card 

MoneyPaks can add cash to any eligible debit card. They are accepted by most Visa, Mastercard, and Discover debit cards, as well as over 200 prepaid debit cards. Prepaid cards must be embossed with the cardholder's name.

According to MoneyPak's help center, MoneyPak can now be used to add money to a PayPal account.

To add cash to PayPal, you can:
  1. Go to your Wallet in the PayPal app
  2. Select Add Cash
  3. Select the store you're in
  4. Get a barcode
  5. Show the barcode to the cashier at checkout 
You can also link a Green Dot bank account to PayPal by adding GreenDot as a debit card in your PayPal account. Once linked, you can use PayPal's Instant Transfer feature to move funds from your Green Dot account to your PayPal account.
MoneyPak can be added to any eligible debit card. It is accepted by most Visa, Mastercard, and Discover debit cards, as well as more than 200 prepaid debit card brands.
How to Add Funds to PayPal with MoneyPak

To add funds from a MoneyPak to Cash App, you can try the following steps:
  1. Enter the secure MoneyPak number (PIN) from the package
  2. Select "Add Funds to Account"
  3. Choose "Cash App" as the destination

You can also add funds to a MoneyPak online by following the instructions in the account's “Add Money” section.

Go to MoneyPak website. Funds Transfer: Select "Add Funds to Account."Choose "Cash App" as the destination. Enter your Cash App account details and the transfer amount.

If your MoneyPak has not been used, you can submit a refund request by filling out a the MoneyPak refund request form. Refund checks typically arrive in the mail 7 - 14 business days after your refund request is submitted.
To request a refund for an unused MoneyPak, you can:
  1. Go to us-moneypak.com
  2. Fill out the MoneyPak refund request form
  3. Select Continue
  4. Send the form to MoneyPak customer service
  5. Check your email for a confirmation email
You may need to provide the following information:
  • MoneyPak number
  • Identification information, such as a government-issued photo ID
  • Receipt for the MoneyPak

Refund checks usually arrive in the mail 7–14 days after submitting a refund request. The purchase fee for MoneyPaks is not refundable.

Green Dot cannot issue a refund if funds have already been transferred, or if the MoneyPak is used.

You can fix the "We’ve detected suspicious activity on this moneypak deposit attempt" detection error at us-moneypak.com by following the steps below.

1. Simply have your MoneyPak ready, then visit us-moneypak.com

2. At the top of the page, hover over "login", and a drop down menu will appear. Click on the, "Guest Deposit" option.

3. Enter your MoneyPak number, located on the back of the package.

4. Next, enter your debit card where you would like to deposit your MoneyPak funds.

5. Now click "Deposit" and your funds will be available instantly once the deposit is complete.

We've detected suspicious activity on this moneypak deposit attempt fix

MoneyPak Deposit Success - $500 has been successfully deposited to the card - new-moneypak.com

If your MoneyPak has not been used, you can submit a refund request by providing the information below. Refund checks typically arrive in the mail 1-2 weeks after your refund request is submitted. The MoneyPak purchase fee will not be refunded.

If you have any questions or concerns, please contact MoneyPak customer service using the information listed below.

MoneyPak Customer Service
Phone Number: 1 (888) 971-7004
Website: us-moneypak.com

 

You can fix the "You have exceeded the number of card deposit retrieval attempts allowed" MoneyPak deposit limit by following the steps below.

1. Simply have your MoneyPak ready, then visit us-moneypak.com

2. At the top of the page, hover over "login", and a drop down menu will appear. Click on the, "Guest Deposit" option.

3. Enter your MoneyPak number, located on the back of the package.

4. Next, enter your debit card where you would like to deposit your MoneyPak funds.

5. Now click "Deposit" and your funds will be transferred instantly once the deposit is complete.

MoneyPak Deposit Success - $500 has been successfully deposited to the card - new-moneypak.com

Green Dot MoneyPak official logo Banner

Depositing Money

Once you’ve created your MoneyPak secure login, depositing money to an eligible prepaid or bank debit card is simple.

  1. On us-moneypak.com, log in using the button in the top right corner (if you are on a mobile device, tap the menu icon on the top right of your screen).
  2. Click LOAD CARD to deposit to a saved card, or click “Add money to a new card” to deposit to a new card.
  3. Enter the MoneyPak number (and if adding a new card, enter your prepaid or bank debit card number) and click add money.
  4. After passing the limits and verification checks, the funds on the MoneyPak will be deposited to your card.

MoneyPaks can be used to reload hundreds of prepaid cards and most bank debit cards linked to a checking account. MoneyPaks only work with activated prepaid or bank debit cards. Prepaid cards must be embossed with the cardholder’s name.

After purchase, there is up to a 60-minute delay before your MoneyPak is ready to use. After that, you’re ready to deposit the funds on your MoneyPak to an eligible prepaid or bank debit card. If depositing funds to a prepaid card, the transfer should be instant or near-instant. If depositing funds to a bank debit card, the load time will depend on when your bank posts deposits. In most cases, the funds are available right away.

To verify whether the money has been transferred successfully, check the balance or the transaction history for the prepaid or bank debit card that was loaded.

Yes. A MoneyPak can be used to add money to a PayPal account. To add money to a PayPal account, check out PayPal Cash.

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