MONEYPAK REFUND REQUEST

If your MoneyPak has not been used, you can submit a refund request by providing the information requested below. Refund deposits typically arrive within 1-2 weeks after your refund request is submitted. The MoneyPak purchase fee will not be refunded.

ISSUE DESCRIPTION *

ENTER MONEYPAK NUMBER *

Numbers only. No spaces.

Important: Readable images of both the receipt and the back of the MoneyPak are required for assistance.

If you weren’t the one who purchased the MoneyPak, have that person send these 2 images to you.

Upload receipt *

Click or drag files to this area to upload. You can upload up to 2 files.

Upload a readable image of your receipt. * Required for assistance. (Upload .jpg, .jpeg, .png, or .bmp files less than 500kb, otherwise your image will be compressed with lower quality.)

Upload back of MoneyPak *

Click or drag a file to this area to upload.

Upload an image of the back of your MoneyPak (MoneyPak number must be readable). * Required for assistance. (Upload .jpg, .jpeg, .png, or .bmp files less than 500kb, otherwise your image will be compressed with lower quality.)

We’ll use this information to communicate any important info or updates about your case.

Name *

First

Last

MOBILE PHONE NUMBER *

Email *

Address *

Address Line 1

Address Line 2

City

State

Zip Code

Please provide the following information as it appears on your receipt:

RETAILOR NAME *

RECEIPT AMOUNT *

Transaction Date and Time *

Date

Time

STORE NUMBER *

STORE PHONE NUMBER *

Other details Provide as much detail about the issue as you can. The more we know, the better we can help.

MoneyPak by Green Dot - Reload Card - Send Money - Add Money to PayPal Account $20 to $500

How it works

Buy a MoneyPak at thousands of retailers nationwide

1st time users will enter a secure MoneyPak number

Funds will be deposited to your card

MoneyPak - Send money to a prepaid or bank debit card $20 to $500

There are so many ways to use MoneyPak

Payback an IOU
Send your pay
Give a gift
Deposit to your own card
Tackle an unexpected expense

MoneyPak Refund request allows you to get refunded for your MoneyPak and have it Deposited to any card here.