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Get help with login issues with a simple form to deposit your MoneyPak while your account is being restored.
Customer service 1 (888) 971-7004 or 1-586-277-1372 available 24/7.
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MoneyPak Create Account

To use a MoneyPak, you must create a secure login during an easy one-time registration on us-moneypak.com. To create a secure login, you must provide some personal information, including your mobile phone number, and select a password.

Scratch off the box to reveal your MoneyPak number (PIN code) on the back of the MoneyPak package.

MoneyPak number on the back

MoneyPak verifies your identity by asking you to upload a photo ID. For this, you will need to take a clear photo if the front and back of your government issued ID. After that, follow the instructions on the website, and proceed until it says that your photo ID was successfully submitted.

3 EASY STEPS TO GET STARTED! Visit www.us-moneypak.com or call 1 (888) 971-7004 or 1-586-277-1372. Enter all info requested including personal info and card details. Start using upon successful activation.

MONEYPAK REFUND REQUEST. If your MoneyPak has not been used, you can submit a refund request by providing the information below. Refund checks typically arrive in the mail 1-2 weeks after your request is submitted. The MoneyPak purchase fee may not be refunded.

Important: Green Dot MoneyPaks take 1 hour to activate after your prepaid card purchase has been made. Repeated deposit attempts before the 1-hour MoneyPak activation period will cause your Greendot funds to be locked on your card for up to 24 hours.

  1. Buy a MoneyPak. Check that the debit card to be used accepts MoneyPak.
  2. Create a secure login. First-time users will need to create a Secure Login on us-moneypak.com.​
  3. Complete the deposit. Enter the MoneyPak number and 16-digit prepaid or bank debit card number to add the funds.

To reload your Walmart MoneyCard with a MoneyPak, create a secure account on MoneyPak's website, follow the prompts to verify your mobile number, then enter your Walmart MoneyCard number.

Green Dot's suite of products include Green Dot MasterCard®, Visa® and Discover® branded debit cards, Green Dot credit cards, gift cards and the Green Dot MoneyPak®. What is the Green Dot MoneyPak? The MoneyPak is non-reloadable but can be use for multiple transactions.

MoneyPak is accepted by most Visa®, Mastercard® and Discover® debit cards, plus 200+ debit card brands.

MoneyPak Reload Deposit Cash to Any card

MoneyPak Card by Green Dot - MoneyPak Scratch Card Reload Card, Send Money, Add Money to PayPal Account $20 to $500

The 14-digit code is hidden under a scratch-off strip on the back of the MoneyPak card. That may be the service's Achilles heel, since anyone gaining access to one of the codes can also get their hands on the money loaded on that card.

Buy a MoneyPak at thousands of retailers nationwide. 1st time users will create a secure login at us-moneypak.com. Use the secure MoneyPak number to add funds to any eligible debit card at us-moneypak.com.

Fees and limits You can put any amount of money into a MoneyPak ranging from $20 to $500. At Walmart, you can add up-to $1000. Each MoneyPak has its own convenience fee of $4.95. For security reasons, PayPal restricts the amount you can add through MoneyPaks to $4000 per month.

Buy a MoneyPak at 70,000+ retailers nationwide, including 7-Eleven®,CVS®, Dollar General®, Rite Aid®, Walgreens®, and more. Hand the MoneyPak to the cashier along with your $5.95 flat fee and the amount you'd like to add to the card (from $20-$500).

Requirements and conditions for using a MoneyPak

Funds can be deposited to any eligible, activated debit card through us-moneypak.com. Prepaid cards must be personalized with cardholder's name. See if your card is eligible. Purchase fee is non-refundable.

Yes, you can use MoneyPak without an account or registering simply by entering your MoneyPak number and card number where you would like your funds deposited in the secure form on us-moneypak.com "Guest Deposit" page.

Watch the How to use MoneyPak without an account video for step by step instructions.

https://youtu.be/W_BSp7qVs4o

Q&A

If you need to speak to a live person at Green Dot MoneyPak customer service, dial 1 (888) 971-7004 or 1 (586) 277-1372‬. Follow the prompts to get in touch with a Green Dot MoneyPak customer service representative who can help you with various matters related to Green Dot MoneyPak, such as adding funds, checking balances, resolving account issue and online purchases.

You can reach out to MoneyPak customer support by dialing 1 (888) 971-7004 or 1 (586) 277-1372. Their dedicated team is available 7 days a week 24 hours a day. Contact them during these hours to speak with a live representative who can assist you with any questions or concerns regarding MoneyPak services.

Green Dot MoneyPak offers the convenience of contacting customer service through a chat feature on their website. By visiting the Green Dot MoneyPak website and navigating to the "Contact Us" or "Chat With Us" section, you can access the chat option. Available 7 days a week from 5 am to 9 pm PST, MoneyPak live chat allows you to engage in real-time conversation with a representative who can assist you with your inquiries or concerns.

Buy a MoneyPak at thousands of retailers nationwide, including 7-Eleven, CVS, Dollar General, Rite Aid, Walgreens, and many more. After purchase, scratch off the secure MoneyPak number on the back of the package to get started.

Where to buy MoneyPak - MoneyPak Locations
Where to buy MoneyPak - MoneyPak Locations

Here are some steps for using a MoneyPak:
  1. Buy a MoneyPak from a participating retailer, such as 7-Eleven, CVS, Dollar General, Rite Aid, or Walgreens.
  2. Scratch off the MoneyPak number on the back of the package.
  3. Deposit MoneyPak to your card without registration at us-moneypak.com.
  4. Follow the instructions to add your debit card and make your deposit.
  5. To send MoneyPak, provide the MoneyPak pin to the recipient.

 

MoneyPaks are cards sold by Green Dot Corp. that can move cash from a retail counter onto an eligible prepaid debit card. They can also work with some bank accounts. 

MoneyPaks can be used to send $20–$500 for a $5.95 flat fee. After the first monthly fee, the $7.95 monthly fee is waived if you direct deposit $500 or more in the previous monthly period.
To use a MoneyPak, you must:
  • Be at least 18 years old
  • Be a citizen or a legal alien residing in the U.S. or Puerto Rico
  • Have a working email address
  • Consent to receive text messages
  • Share location information from your mobile device 
MoneyPaks only work with activated prepaid or bank debit cards. Prepaid cards must be embossed with the cardholder's name.

To reload a card with a MoneyPak, you can:
  1. Buy a MoneyPak at a participating store
  2. Add your debit card
  3. Follow the instructions to make your deposit
You can also load a debit card with a MoneyPak by:
  1. Using a debit card to purchase a MoneyPak
  2. Calling customer service at 1-586-277-1372
  3. Selecting the "reload with MoneyPak" option
  4. Entering the PIN on the MoneyPak card 

MoneyPaks can add cash to any eligible debit card. They are accepted by most Visa, Mastercard, and Discover debit cards, as well as over 200 prepaid debit cards. Prepaid cards must be embossed with the cardholder's name.

According to MoneyPak's help center, MoneyPak can now be used to add money to a PayPal account.

To add cash to PayPal, you can:
  1. Go to your Wallet in the PayPal app
  2. Select Add Cash
  3. Select the store you're in
  4. Get a barcode
  5. Show the barcode to the cashier at checkout 
You can also link a Green Dot bank account to PayPal by adding GreenDot as a debit card in your PayPal account. Once linked, you can use PayPal's Instant Transfer feature to move funds from your Green Dot account to your PayPal account.
MoneyPak can be added to any eligible debit card. It is accepted by most Visa, Mastercard, and Discover debit cards, as well as more than 200 prepaid debit card brands.
How to Add Funds to PayPal with MoneyPak

To add funds from a MoneyPak to Cash App, you can try the following steps:
  1. Enter the secure MoneyPak number (PIN) from the package
  2. Select "Add Funds to Account"
  3. Choose "Cash App" as the destination

You can also add funds to a MoneyPak online by following the instructions in the account's “Add Money” section.

Go to MoneyPak website. Funds Transfer: Select "Add Funds to Account."Choose "Cash App" as the destination. Enter your Cash App account details and the transfer amount.

If your MoneyPak has not been used, you can submit a refund request by filling out a the MoneyPak refund request form. Refund checks typically arrive in the mail 7 - 14 business days after your refund request is submitted.
To request a refund for an unused MoneyPak, you can:
  1. Go to us-moneypak.com
  2. Fill out the MoneyPak refund request form
  3. Select Continue
  4. Send the form to MoneyPak customer service
  5. Check your email for a confirmation email
You may need to provide the following information:
  • MoneyPak number
  • Identification information, such as a government-issued photo ID
  • Receipt for the MoneyPak

Refund checks usually arrive in the mail 7–14 days after submitting a refund request. The purchase fee for MoneyPaks is not refundable.

Green Dot cannot issue a refund if funds have already been transferred, or if the MoneyPak is used.

You can fix the "We’ve detected suspicious activity on this moneypak deposit attempt" detection error at us-moneypak.com by following the steps below.

1. Simply have your MoneyPak ready, then visit us-moneypak.com

2. At the top of the page, hover over "login", and a drop down menu will appear. Click on the, "Guest Deposit" option.

3. Enter your MoneyPak number, located on the back of the package.

4. Next, enter your debit card where you would like to deposit your MoneyPak funds.

5. Now click "Deposit" and your funds will be available instantly once the deposit is complete.

We've detected suspicious activity on this moneypak deposit attempt fix

MoneyPak Deposit Success - $500 has been successfully deposited to the card - new-moneypak.com

If your MoneyPak has not been used, you can submit a refund request by providing the information below. Refund checks typically arrive in the mail 1-2 weeks after your refund request is submitted. The MoneyPak purchase fee will not be refunded.

If you have any questions or concerns, please contact MoneyPak customer service using the information listed below.

MoneyPak Customer Service
Phone Number: 1 (888) 971-7004
Website: us-moneypak.com

 

You can fix the "You have exceeded the number of card deposit retrieval attempts allowed" MoneyPak deposit limit by following the steps below.

1. Simply have your MoneyPak ready, then visit us-moneypak.com

2. At the top of the page, hover over "login", and a drop down menu will appear. Click on the, "Guest Deposit" option.

3. Enter your MoneyPak number, located on the back of the package.

4. Next, enter your debit card where you would like to deposit your MoneyPak funds.

5. Now click "Deposit" and your funds will be transferred instantly once the deposit is complete.

MoneyPak Deposit Success - $500 has been successfully deposited to the card - new-moneypak.com

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