We’re sorry, but the MoneyPak Number you entered is not ready for use or invalid. Please try again.

YOUR MONEYPAK WILL BE READY TO USE AFTER 60 MINUTES

If you continue to experience difficulty, contact customer support at 1 (888) 971-7004. If the number is correct, double check that you or someone else has not already used this MoneyPak. If you received the MoneyPak from someone else, please confirm they have not already used it and that they gave you the correct number.

If you have already checked all these items, you can request a refund for us to look into the issue.